To edit personal details, go to Settings.
— This text is about user personal data. To learn how to add an ad space or a payment method, go here and here, respectively.
— Publishers are assigned an account level (AD1, AD2, AD3) subject to specific conditions. No one can change it manually.
Your personal details are stored in the General tab.
To make changes, click on an appropriate string.
Don’t forget to save the changes you made.
You will need to enter your account password to save changes to the following fields:
- First Name
- Last Name
- Date of Birth
- Company Name (for legal entities)
If you forgot your password, please contact the support desk.
You can’t change your Login.
To change your main email address, add a secondary email address and then select it as main. You cannot edit the addresses you added.
How to change the phone number
Click the Mobile phone string and follow the link that will redirect you to the number change page.
A confirmation code will be sent automatically to the phone number you added previously. Enter the code.
If you cannot access your previous phone number, please contact the support desk. A verification code will be sent to the email you used when signing up.
Specify a new phone number. A confirmation code will be sent to this number. Enter it when received. After that, your new phone number will be saved in the account settings.
I do not receive a confirmation code
If you received no confirmation code for a while, resend it. For that, click Resend:
You can only get a code no more than twice in 30 minutes. If you have already requested a code twice for the last 30 minutes, you will see the following notification in the bottom-right corner of the screen when you try to request it again:
To request another code, wait for 30 minutes since you last requested a code.