Two-factor authentication is an extra level of account protection that guarantees that only you can be granted access to your account, even if someone else has your password.
How it works
After you set up two-factor authentication, you will have to enter the following upon every login:
- your password (as you usually do)
- a code from the Google Authenticator app
How to set up two-factor authentication for one device
After you finish setup, you will be automatically logged out from your account on all other devices. Also, if you have a GetUniq account, your Admitad Partner Network account will be disconnected from it.
1. Hover the cursor over the username field and go to Settings.
2. In settings, go to the tab Account security and click Set up.
If a phone number is already linked to your account, go to Step 5.
3. If you haven't linked a phone number to your account yet, specify it in the field Phone number in the international format, then click Get a text message code.
4. You will receive a text message code. Enter it in the field Enter the code from the text message and click Next.
5. Download the Google Authenticator app on your phone from Google Play or the App Store. Open the app and click Start.
6. Click Scan a QR code and scan the code on the screen.
If you cannot scan a QR code, click Show key. Then, in the app, click Enter a setup key and enter the key you see under the QR code.
7. The account will be added to the Google Authenticator app and you will see a 6-digit code that refreshes every 30 seconds. Enter the code in the field Enter the code from the application: and click Enable protection.
Done! Two-factor authentication is now set up and enabled.
- You will be logged out from your account on all other devices.
- If you have a GetUniq account, your Admitad Partner Network account will be unlinked from your GetUniq account. How to re-connect the account to GetUniq
Now, every time you log in, you will have to enter your password and a one-time code from the Google Authenticator app. What to do if you have problems with access
You will also have to enter the one-time code when you change the password to your Admitad Partner Network account.
Copy the backup access keys and keep them in a safe place. You can use them if you cannot get a one-time code in the app. For instance, you may need them to log in or disable two-factor authentication. Each backup code can be used only once.
How to add several devices for two-factor authentication
If you need to grant other users access to your account, you might want to set up guest access for them. Allowing other people to log in to your account might compromise your security, even if 2FA is enabled.
If you are part of a team and several users have access to the account, you can add up to five devices for authentication.
This way you can protect your account without disrupting your processes. Authentication will be set up on each user's device.
Do the following to add several devices for authentication:
1. In your Admitad ID account, go to the Two-factor authentication section (Security → Password and authentication → Two-factor authentication).
Admitad ID is a beta version of your all-in-one Admitad account. It will let you manage your details in all Admitad products and services and switch between them, all in one place.
2. Click Add authentication device.
3. Follow the instructions on the screen to set up two-factor authentication:
- Download the Google Authenticator app to the new device
- Scan the QR code
- Enter the code from the app
- Enter the new device's name
Make sure the device name is understandable (e.g., Jeffrey's iPhone).
4. Click Enable protection.
Done! You have added a new authentication device.
You can add up to five devices this way.
From now on, when logging in or confirming important actions with your account, you will need to select a device where two-factor authentication is set up, and enter the code from the app.
How to disable two-factor authentication
Choose a scenario:
- You have access to the Google Authenticator app.
- You have access to Google Authenticator and you have added several devices.
- You have a list of backup codes but cannot access the app and/or your phone.
- You can access your phone but cannot access the app and the list of backup codes.
- You cannot access the app, list of backup codes, or your phone.
- How to disable two-factor authentication in a guest account
You have access to the Google Authenticator app
1. In settings, go to the tab Account security and click Disable protection.
2. Enter the code from the app, then click Disable protection.
Done! Two-factor authentication is now disabled.
You have access to Google Authenticator and you have added several devices
1. In your Admitad ID, go to Two-factor authentication (Security → Password and authentication → Two-factor authentication).
Admitad ID is a beta version of your all-in-one Admitad account. It will let you manage your details in all Admitad products and services and switch between them, all in one place.
2. Click Remove device and enter the code from the app to confirm.
Repeat these steps to remove other devices.
Done! Two-factor authentication is now disabled.
You have a list of backup codes but cannot access the app and/or your phone
1. In settings, go to the tab Account security and click Disable protection.
2. Enter the 9-digit backup code in the field Enter the code from the application, then click Disable security. Each backup code can be used only once.
Done! Two-factor authentication is now disabled.
You can access your phone but cannot access the app and the list of backup codes
For instance, you have accidentally deleted the application and do not remember where you keep the list of backup codes.
1. In settings, go to the tab Account security and click Disable protection.
2. Click No code? Get one via text message.
3. A text message with a code will be sent to the phone number linked to your account. Enter the text message code and click Change password.
4. After you enter the text message code, a password recovery email will be sent to the email specified in your account. Click the link in the message and create a new password. What to do if I don't receive the email
After you change your password, two-factor authentication will be disabled, and you will be logged out from your account. Then, you will be able to log in to your account with your username and the new password.
You cannot access the app, list of backup codes, or your phone
In this case, send a message to support@admitad.com. Describe the problem and, if possible, provide some details that will help identify you as the account owner (username, email address, etc.).
Setting up two-factor authentication for a guest account
- How to enable two-factor authentication for a guest account
- How to disable two-factor authentication in a guest account
How to enable two-factor authentication for a guest account
1. In the main account settings, go to Guest accounts.
2. Add a new guest account or go to the settings of the existing guest account by clicking 
.
3. In Account settings, check the box Enable two-factor authentication.
4. Save the changes. Now, when the user logs in to their guest account, they will see the following notification in the bottom-right corner:
By clicking on the text in the notification, the user will be taken to the section Account security where they will be able to set up two-factor authentication. Setup guide
After enabling two-factor authentication, the user with a guest account will not be able to disable it on their own.
How to disable two-factor authentication in a guest account
You can only disable two-factor authentication for a guest account in the main account. For that, follow these steps:
1. In the main account settings, go to Guest accounts.
2. Go to guest account settings:
3. In Account settings, uncheck the box Enable two-factor authentication.
4. Save the changes.
Done! Two-factor authentication is now disabled for the guest account.
How to connect an Admitad Partner Network account to a GetUniq account after enabling two-factor authentication
If your Admitad Partner Network account was linked to your GetUniq account earlier, it will be unlinked from your GetUniq account after you set up two-factor authentication.
Here's what you need to do to reconnect your account to GetUniq:
1. Log in to your Admitad Partner Network account.
2. In the new tab, log in to GetUniq with your Admitad Partner Network account. Or, log in to your GetUniq account, go to Connected accounts, then click Connect next to Admitad account.
3. The access verification page will open. Enter the Google Authenticator code in the field Two-factor authentication code and click Allow access:
Done! Your Admitad Partner Network account is connected to your GetUniq account
Problems with two-factor authentication
Choose a scenario:
- You cannot access the Google Authenticator app or your phone but can access the list of backup codes.
- You cannot access the Google Authenticator app and the list of backup codes but can access your phone.
- You cannot access the app, list of backup codes, and your phone.
You cannot access the Google Authenticator app or your phone but can access the list of backup codes
In the step of entering the code from the application, enter the 9-digit code that you haven't used yet, then click Log in.
Each backup code can be used only once. How to disable two-factor authentication
You cannot access the Google Authenticator app and the list of backup codes but can access your phone
1. In the step of entering the code, click No code? Get one via text message.
2. A text message with a code will be sent to the phone number linked to your account. Enter the text message code and click Change password.
3. After you enter the text message code, a password recovery email will be sent to the email specified in your account. Follow the link in the message and create a new password. What to do if I don't receive the email
After you change your password, two-factor authentication will be disabled, and you will be logged out from your account. Then, you will be able to log in to your account with your username and the new password.
You cannot access the app, list of backup codes, and your phone
In this case, send a message to support@admitad.com. Describe the problem and, if possible, provide some details that will help identify you as the account owner (username, email address, etc.).
FAQ
I didn’t receive the password recovery message. What do I do?
If you requested access recovery but didn’t receive the message, try doing the following:
- Check the Spam folder. Try searching by subject (Admitad account password recovery).
- Your inbox may be full and fail to receive new messages. Try emptying your trash, deleting older messages. After that, request access recovery again.
If these actions don't help or you have faced other problems, contact support@admitad.com.
